CRM

Salesforce Inc provides customer relationship management technology that brings companies and customers together worldwide Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers The companys service offerings include Sales to store data monitor leads and progress forecast opportunities gain insights through analytics and relationship intelligence and deliver quotes contracts and invoices and Service that enables companies to deliver trusted and highly personalized customer service and support at scale Its service offerings also comprise flexible platform that enables companies of various sizes locations and industries to build business apps to bring them closer to their customers with draganddrop tools online learning platform that allows anyone to learn indemand Salesforce skills and Slack a system of engagement In addition the companys service offerings include Marketing offering that enables companies to plan personalize and optimize onetoone customer marketing journeys and Commerce offering which empowers brands to unify the customer experience across mobile web social and store commerce points Further its service offerings comprise Tableau an endtoend analytics solution serving various enterprise use cases and MuleSoft an integration offering that allows its customers to unlock data across their enterprise The company provides its service offering for customers in financial services healthcare and life sciences manufacturing and other industries It also offers professional services and inperson and online courses to certify its customers and partners on architecting administering deploying and developing its service offerings The company provides its services through direct sales and consulting firms systems integrators and other partners Salesforce Inc was incorporated in 1999 and is headquartered in San Francisco California